Cookie Policy

your device and store certain information about your preferences or actions.

At Cognition Care, we use cookies to:

• Ensure our website works properly (essential cookies).

• Improve functionality and user experience (functional cookies).

• Understand how visitors use our website (analytics cookies).

Some cookies are strictly necessary for the website to function and cannot be disabled. Others are optional and only used with your consent.

We use the following types of cookies on our website:

• Strictly Necessary Cookies – Enable core functions such as secure browsing, booking forms, and basic navigation. These cannot be disabled.

• Performance & Analytics Cookies – Help us understand how people use our site (for example, through Google Analytics), so we can improve functionality and user experience.

• Functionality Cookies – Remember your preferences and settings, such as form details or accessibility options.

• Marketing Cookies – We use Google Ads and Meta (Facebook/Instagram) cookies to help us raise awareness of our services and share relevant content. These cookies may track general browsing behaviour across websites for advertising purposes. Marketing cookies are optional and will only be activated if you provide explicit consent.

We never use cookies to collect sensitive health or clinical information.

You are in control of your cookie preferences:

• Cookie Banner/Preferences Tool – When you first visit our site, you can choose which categories of cookies you wish to allow. You can update these preferences at any time by clicking the “Cookie Preferences” link at the bottom of the site.

• Browser Settings – Most web browsers allow you to block, restrict, or delete cookies. Guidance is available via your browser’s help section.

• Third-Party Opt-Outs – You can also manage Google and Meta advertising cookies directly through their own settings pages or via industry opt-out tools (for example, www.youronlinechoices.com).

Please note: disabling or blocking certain cookies (such as strictly necessary cookies) may mean parts of our website no longer work properly, including booking forms or secure login areas.

Some cookies on our site are set by trusted third-party providers. These may include:

• Analytics – tools such as Google Analytics or Squarespace Analytics to help us understand how our site is used.

• Embedded tools – for example, forms, maps, or videos embedded from secure external providers.

• Payment processors – where you make payments online, the secure checkout system may set its own cookies to process transactions safely.

• Marketing platforms – cookies from Google Ads and Meta (Facebook/Instagram) to help us share relevant content and raise awareness of our services.

We do not control these cookies directly. However, we only work with reputable providers that comply with UK GDPR and data protection standards.

For more detail on how we share and safeguard information with third parties, please see our Privacy & GDPR Notice.

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how we use cookies. Any updates will be published on this page, and the “last updated” date at the top will show the most recent version.

We encourage you to review this policy periodically to stay informed about how we use cookies and how we protect your information.

If you have any questions or concerns about this Cookie Policy, or how we use cookies and similar technologies, please contact us:

• Email: admin@cognitioncare.co.uk

• Post: Cognition Care Ltd, 4b Ridgeway Court, Leighton Buzzard, Bedfordshire, LU7 4SF

• Phone: 020 3818 8008